frequently asked questions

At hystrix medical, safeguarding your information is of utmost importance. We ensure the confidentiality of any data provided by users, including prices, conditions, and existing customers or suppliers. This data remains secure from third parties in general and direct competitors in particular.

To maintain a high level of data security, we adhere to the following standards:

  1. Access to web applications and services is encrypted using the HTTPS protocol.
  2. Administrative access to our servers is exclusively through an encrypted VPN tunnel and additional user/password information.
  3. Web applications and services can only be accessed using user/password information with the added security of 2FA (two-factor authentication).

For comprehensive details on how hystrix adheres to privacy considerations in relation to GDPR, you can review our full Data Protection Policy at https://hystrixmedical.com/wp-content/uploads/2022/07/Data-protection-declaration-of-hystrix-medical-AG_Website_220228_English.pdf.

Rest assured, your proprietary data is in safe hands with hystrix medical, and we prioritize maintaining the highest standards of data security and privacy.

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[11:33] Philippe Hügli